Questions About Auto Glass Repair
We guarantees that your
auto glass installation will be free of leaks and defects in workmanship for as long as
you own your vehicle . . .
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Does my auto windshield really protect me?
Yes yes yes!. Your auto windshield was designed by the engineers as the number one safety restraint system in your car or truck. Auto manufacturers say your windshield provides up to 60 percent of the roof crush protection in a rollover type accident. It also provides the backstop support for your passenger-side airbags in a front-end collision. If your windshield pops out in a collision or rollover, it's possible you could be ejected or crushed. It's important to know who's replacing your vehicle's windshield. Your life could depend on it!
Can my car's windshield be repaired or do I need to replace it?
The National Glass Association recommends that any auto windshield damage be fixed as soon as possible. Most 'dings' or 'chips' can be repaired if the damage is not in the driver's line of vision and is smaller than the size of a silver dollar, including any cracks. This could save you and your insurance company hundreds of dollars. If the crack is larger than a silver dollar or in the drivers line of vision, most insurance companies will recommend replacement. Technicians from Mobile Glass Service Co. can make the proper determination to repair or replace your vehicles windshield.
What is OEM glass and why is it important?
OEM stands for Original Equipment Manufacture. OEM glass is produced from original equipment-style tooling and meets the vehicle manufacturers specifications for safety and quality. Only Original Equipment Manufacturers can provide the quality necessary to insure proper fit and finish which greatly reduces the possibility of air or water leaks. Because automobile manufacturers contract with numerous OEM glass fabricators, there could be more than one brand that will meet their specifications for your car. However, there are numerous brands on the market that do not meet OEM specifications and could result in a poor or even unsafe installation. It's important to always use an OEM brand glass to insure your safety. Mobile Glass Service Co. always uses OEM glass in the replacement of your auto's windshield.
What kind of warranty should I expect on my new auto glass?
Don't be shy about asking for a warranty. Your safety and peace of mind are worth it. You should expect to get a written warranty that covers defects in materials and workmanship including water and air leaks. It should be for at least a year. Mobile Glass Service Co. offers a limited lifetime warranty for as long as you own your car.
This is my third broken windshield. Will my insurance rates go up if I get it replaced?
No, your auto insurance rates should not increase because of auto glass replacement. Insurance companies do not factor glass claims by themselves into the equation when determining your insurance rates. Unlike accidents, auto windshield replacements are no-fault comprehensive claims and by law cannot cause rates to increase. To be sure, however, check your policy or call your agent.
How soon can I drive my car after my glass is replaced?
Mobile Glass Service Co. uses a fast-cure urethane that will allow a 1 hour drive-away time. In either case, it's imperative that you follow the manufacturers' instructions regarding safe drive-away times. It is also extremely important that the technician replacing your auto windshield inform you of the time you should wait before you drive your vehicle in case it is longer than the 1 hours time drive away time.
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Kent/ Akron Area: 330-352-7923
Cleveland Area: 440-336-1612
